Privacy Policy

Men's Loft Apparel is committed to protecting the privacy and security of your personal data. This privacy policy explains how we collect, use, disclose, and protect your information when you use our online platform and services.

We are Men's Loft Apparel, located at 18 Jalan PJS 11/1, Level 3, Petaling Jaya, Selangor, 46150, Malaysia. We are the data controller responsible for processing your personal data collected through our site.

Information We Collect

We collect personal data from you when you interact with our site or use our services. This may include:

Identity Data: Such as your name, title, date of birth, and gender.
Contact Data: Such as your billing address, shipping address, email address, and telephone number. Please note that we do not store full payment card details on our servers.
Financial Data: Such as payment card details or bank account information necessary to process your orders.
Transaction Data: Such as details about payments to and from you and other details of products and services you have purchased from us.
Technical Data: Such as your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
Profile Data: Such as your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
Usage Data: Such as information about how you use our site, products, and services.
Marketing and Communications Data: Such as your preferences in receiving marketing from us and your communication preferences.

We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity.

How We Collect Your Data

We collect data through various methods:

Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post or other means. This includes personal data you provide when you:
- Purchase products or services on our site;
- Create an account on our site;
- Subscribe to our service or publications;
- Request marketing to be sent to you;
- Enter a competition, promotion or survey;
- Give us feedback or contact us.
Automated Technologies or Interactions: As you interact with our site, we automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources, such as analytics providers like Google, advertising networks, and providers of technical, payment, and delivery services.

How We Use Your Data

We use your personal data for the following purposes, based on specific legal grounds:

To Register You as a New Customer: Necessary for the performance of a contract with you.
To Process and Deliver Your Orders: Including managing payments, fees, and charges, and collecting and recovering money owed to us. Necessary for the performance of a contract with you and necessary for our legitimate interests (to recover debts due to us).
To Manage Our Relationship With You: Including notifying you about changes to our terms or privacy policy and asking you to leave a review or take a survey. Necessary to comply with a legal obligation and necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services).
To Enable You to Participate in Promotions, Competitions, or Surveys: Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) or performance of a contract.
To Improve Our Site, Products, and Services: Including data analysis, testing, system maintenance, support, reporting and hosting of data. Necessary for our legitimate interests (to define types of customers for our products and services, to keep our site updated and relevant, to develop our business, and to inform our marketing strategy).
To Deliver Relevant Website Content and Advertisements to You: And measure or understand the effectiveness of the advertising we serve to you. Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy).
To Administer and Protect Our Business and This Service: Including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data. Necessary for our legitimate interests (running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) and necessary to comply with a legal obligation.
To Make Suggestions and Recommendations to You About Products or Services: That may be of interest to you. Necessary for our legitimate interests (to develop our products/services and grow our business).

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.
Where you have given consent.

We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You can opt-out of receiving marketing messages from us at any time. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, or other transactions.

Disclosures of Your Personal Data

We may share your personal data with external third parties for the purposes set out in this privacy policy. These may include:

Service providers acting as processors who provide IT and system administration services, payment processing, and logistics services.
Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
Tax authorities, regulators, and other authorities acting as processors or joint controllers who require reporting of processing activities in certain circumstances.
Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

Your Legal Rights

Under data protection laws, you have rights in relation to your personal data. These may include the right to:

Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us.

Cookies

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.

Third-Party Links

Our site may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our site, we encourage you to read the privacy policy of every website you visit.

Children's Privacy

Our service is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and you believe that your child has provided us with personal data, please contact us.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically.

Contacting Us

If you have any questions about this privacy policy or our data practices, you can contact us by writing to us at:

Men's Loft Apparel
18 Jalan PJS 11/1, Level 3, Petaling Jaya, Selangor, 46150, Malaysia.

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Privacy Policy

Men's Loft Apparel is committed to protecting the privacy and security of your personal data. This privacy policy explains how we collect, use, disclose, and protect your information when you use our online platform and services.

We are Men's Loft Apparel, located at 18 Jalan PJS 11/1, Level 3, Petaling Jaya, Selangor, 46150, Malaysia. We are the data controller responsible for processing your personal data collected through our site.

Information We Collect

We collect personal data from you when you interact with our site or use our services. This may include:

Identity Data: Such as your name, title, date of birth, and gender.

Contact Data: Such as your billing address, shipping address, email address, and telephone number.

Financial Data: Such as payment card details or bank account information necessary to process your orders. Please note that we do not store full payment card details on our servers.

Transaction Data: Such as details about payments to and from you and other details of products and services you have purchased from us.

Technical Data: Such as your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.

Profile Data: Such as your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

Usage Data: Such as information about how you use our site, products, and services.

Marketing and Communications Data: Such as your preferences in receiving marketing from us and your communication preferences.

We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity.

How We Collect Your Data

We collect data through various methods:

Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post or other means. This includes personal data you provide when you:

Purchase products or services on our site;

Create an account on our site;

Subscribe to our service or publications;

Request marketing to be sent to you;

Enter a competition, promotion or survey;

Give us feedback or contact us.

Automated Technologies or Interactions: As you interact with our site, we automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources, such as analytics providers like Google, advertising networks, and providers of technical, payment, and delivery services.

How We Use Your Data

We use your personal data for the following purposes, based on specific legal grounds:

To Register You as a New Customer: Necessary for the performance of a contract with you.

To Process and Deliver Your Orders: Including managing payments, fees, and charges, and collecting and recovering money owed to us. Necessary for the performance of a contract with you and necessary for our legitimate interests (to recover debts due to us).

To Manage Our Relationship With You: Including notifying you about changes to our terms or privacy policy and asking you to leave a review or take a survey. Necessary to comply with a legal obligation and necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services).

To Enable You to Participate in Promotions, Competitions, or Surveys: Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) or performance of a contract.

To Improve Our Site, Products, and Services: Including data analysis, testing, system maintenance, support, reporting and hosting of data. Necessary for our legitimate interests (to define types of customers for our products and services, to keep our site updated and relevant, to develop our business, and to inform our marketing strategy).

To Deliver Relevant Website Content and Advertisements to You: And measure or understand the effectiveness of the advertising we serve to you. Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy).

To Administer and Protect Our Business and This Service: Including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data. Necessary for our legitimate interests (running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) and necessary to comply with a legal obligation.

To Make Suggestions and Recommendations to You About Products or Services: That may be of interest to you. Necessary for our legitimate interests (to develop our products/services and grow our business).

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you.

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Where we need to comply with a legal obligation.

Where you have given consent.

We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You can opt-out of receiving marketing messages from us at any time. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, or other transactions.

Disclosures of Your Personal Data

We may share your personal data with external third parties for the purposes set out in this privacy policy. These may include:

Service providers acting as processors who provide IT and system administration services, payment processing, and logistics services.

Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

Tax authorities, regulators, and other authorities acting as processors or joint controllers who require reporting of processing activities in certain circumstances.

Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

Your Legal Rights

Under data protection laws, you have rights in relation to your personal data. These may include the right to:

Request access to your personal data.

Request correction of your personal data.

Request erasure of your personal data.

Object to processing of your personal data.

Request restriction of processing your personal data.

Request transfer of your personal data.

Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us.

Cookies

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.

Third-Party Links

Our site may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our site, we encourage you to read the privacy policy of every website you visit.

Children's Privacy

Our service is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and you believe that your child has provided us with personal data, please contact us.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically.

Contacting Us

If you have any questions about this privacy policy or our data practices, you can contact us by writing to us at:

Men's Loft Apparel
18 Jalan PJS 11/1, Level 3, Petaling Jaya, Selangor, 46150, Malaysia.

Men's Loft Apparel

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+603-7785 1234

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18 Jalan PJS 11/1, Level 3, Petaling Jaya, Selangor, 46150 Malaysia

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